Terms and conditions

All Items supplied remain the property of Rhondium Dental Laboratories (UK) Ltd until payment is received in full.

All accounts are strictly net and are payable within 30 days of invoice.

Rhondium Dental Laboratories (UK) Ltd reserves the right to check the credit rating of any client.

Rhondium Dental Laboratories (UK) Ltd will charge interest on overdue accounts at a rate of 5% per month which will be applied to the total amount outstanding including any previous interest charged.

Appliances are constructed to the specification prescribed on the laboratory work ticket. Rhondium Dental Laboratories (UK) Ltd is not responsible for the suitability of that specification.

Rhondium Dental Laboratories (UK) Ltd endeavours to interpret and follow the client’s instructions correctly. If, however a mistake is made on our part, Rhondium Dental Laboratories (UK) Ltd will rectify the situation free of charge. Rhondium Dental Laboratories (UK) Ltd will not compensate dentist’s fees, consequential losses or expenses of any kind.

By fitting the appliance, the client accepts that Rhondium Dental Laboratories (UK) Ltd has produced the appliance to the specification and satisfaction of the client.

Rhondium Dental Laboratories (UK) Ltd will not compensate any individual patient, in the event a product fails to meet the required prescription.

The client is solely responsible for any additional costs and charges incurred through changing instructions from the original prescription.

Rhondium Dental Laboratories (UK) Ltd reserves the right to charge for the remaking of an appliance.

Rhondium Dental Laboratories (UK) Ltd reserves the right to charge for shade changes.

Rhondium Dental Laboratories (UK) Ltd endeavours to deliver work on or before the delivery date specified by the client. Whilst every reasonable effort will be made to alert the client to an expected overdue job. If for any reason this has not been possible, Rhondium Dental Laboratories (UK) Ltd will not compensate the dentist’s fees, consequential losses or expenses of any kind.

GDPR – the dental practice placing any order with Rhondium Dental Laboratories (UK) Ltd agrees the following:

That, in accordance with and in full compliance with GDPR legislation, your practice:

  1. Is acting as the Controller of patient data.
  2. Is instructing Rhondium Dental Laboratories (UK) Ltd to act as the Processor of patient data.
  3. Has obtained the explicit permission from the patient (or their duly authorised representative) to process that patient’s data and to sub contract the processing of that data.

Refer to our detailed Privacy Policy here